Insurance billing/coding can be as confusing to understand as it is to actually do. Every year new coding (CPT and ICD-9) books come out with changes and updates. New codes may be added and some codes may be deleted altogether. There are also numerous bulletins that providers get from insurance companies letting them know their changes to their own policies and procedures. Mistakes can easily happen when you’re dealing with hundreds or thousands of insurance companies with different guidelines and policies, therefore it is extremely important to keep on top of matters if your claims get denied. Denied claims could be something as easy as your provider using an obsolete code to a making a typographical error.
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